North Star Pacific ("we", "us", "our") helps growing companies build AI into their product and operations through assessments, AI builds, workflow automation, systems integration, software upgrades, and custom development. This policy explains what information we collect through this website, how we use it, and the choices you have.
When you submit our enquiry form or contact us, we collect the details you choose to share — typically your name, email address, business name, a description of what you need help with, your current AI usage or maturity stage, and optional context such as your budget range, timeline, and current tools. Please don't include sensitive information (passwords, financial account numbers, etc.) in the form.
We use privacy-friendly, aggregate analytics to understand how the site is used (for example, which pages are visited and general device and approximate location data). This helps us improve the site. We do not use these analytics to build advertising profiles of individuals.
We do not sell or rent your personal information. We share it only with service providers who help us operate — such as our website host (Vercel) and our email delivery provider (Resend) — and only as needed to provide the service, under their own privacy and security terms.
We keep enquiry information for as long as needed to respond to you and manage any resulting relationship, and as required for legal or accounting purposes. You can ask us to delete it at any time.
You may ask us to access, correct, or delete the personal information we hold about you. To make a request, email north-star-pacific@pantopus.com. We'll respond within a reasonable time.
We take reasonable measures to protect your information. No method of transmission or storage is completely secure, so we can't guarantee absolute security, but we work to keep your data safe.
This site is intended for businesses and is not directed to children. We do not knowingly collect information from anyone under 16.
We may update this policy from time to time. When we do, we'll revise the "last updated" date above.
Questions about this policy? Email north-star-pacific@pantopus.com.
This page is a general template provided as a starting point and is not legal advice. Please have it reviewed by a qualified professional before relying on it.